FAQs

1. How do I place an order?

Simply add what items you want to the cart then go to the top corner to view/edit your cart, then click proceed to checkout. You do not need to have an existing account with us to place an order. Alternatively, you can send a WhatsApp message to 09064885505 to place your order.

2. Do you ship all over Nigeria?

Yes we do! Just choose the Out of Lagos flat rate shipping at checkout.

3. Do you charge for delivery?

Yes we do. The delivery fee for Lagos orders is N1000 with delivery within 2 working days. The delivery fee for out of Lagos orders is between N2000 and N4000 depending on your location with delivery within 5 working days.

4. Which methods of payment do you accept?

We only offer Payment on Delivery,  Bank Transfer and Payment on the Website using debit and credit cards.  Should you choose to pay via bank transfer, the payment details will be provided upon completion of your order.

5. How do I know my size?

Please click on the SIZE CHART to see information on how to get your size

6. What is the guarantee on your rings?

Please see Our Guarantee page HERE. You can also find information on how to care for your jewellery HERE

7. Do you allow returns?

Yes we accept returns for free. Please see our return policy under SHIPPING AND RETURNS.

8. What is Gold Filled?

Gold Filled is a long lasting alternative to pure gold. Gold filled jewellery is manufactured using the most modern technology available. This process control is made through the use of state of the art laboratories and equipment.

In creating Gold filled jewellery, three layers of ion gold plating in either 18k or 24k gold and rhodium finishing are applied to solid brass jewellery and coated with high quality anti tarnish protection thus ensuring its beauty and a finish similar to solid gold jewellery

Gold filled jewellery tends to get dull over time however, can be polished to restore its original lustre. Our Gold filledrings come with an average of 5 years guarantee. For gold rings which do not fade and last a lifetime, please check our pure gold collection.

9.What is Gold Plated Titanium Steel?

This is three layers of ion gold plating in either 18k or 24k gold and rhodium finishing on 316L Steel jewellery and coated with high quality anti tarnish protection to extend the durability of the finished piece.

Gold Plated Titanium Steel jewellery will eventually fade to a silver white Titanium Steel colour over a period of 3 years. However, the jewellery piece can be replated after this occurrence to restore its colour.